Test Administrator-Hamilton

About Pearson VUE

Pearson VUE is a global leader in computer-based testing for IT, academic, government, and professional certifications. It delivers exams through secure testing centers in over 180 countries and validates the skills of millions of individuals annually. Pearson VUE is a division of Pearson, the world’s leading learning company.

Job Overview

The Test Administrator ensures secure exam delivery and provides excellent customer service in a professional testing environment. You will manage test check-ins, proctor exams, troubleshoot technical issues, and maintain testing room cleanliness.
Schedule: Flexible shifts, Monday–Saturday, 7:00 am – 8:00 pm, 5–15 hours per week (may increase if needed)
Temporary / Contract: Yes, part-time temporary position

Key Responsibilities

• Verify candidate identification and explain the exam process

• Proctor / invigilate candidates during exams

• Troubleshoot technical issues with internal support

• Perform light housekeeping (vacuuming, sanitizing keyboards)

• Escort candidates to and from testing rooms

• Maintain a quiet, organized testing environment

Qualifications

• High school diploma or equivalent

• Minimum 1-year customer service experience preferred

• Experience in proctoring or invigilating exams is highly preferred

• Flexible with work hours and days

• Beginner to intermediate Microsoft Office skills (Word, Excel, Outlook)

• Physical ability to sit for long periods, bend, stoop, and lift up to 20 lbs

Work Environment

• On-site, in a professional testing center

• Flexible schedule with shifts at least 2 weeks in advance

• Quiet environment requiring attention to detail and observation