Chief Operating Officer (COO)

About Techception

Techception is a next-generation SaaS platform designed to help businesses manage operations, customer relationships, automation, and growth through an intelligent all-in-one CRM ecosystem. Our mission is to empower small and medium-sized businesses with powerful, scalable technology that simplifies operations and accelerates growth.

Techception is part of Equinox Holdings, a digital solutions company building scalable platforms across multiple industries including recruitment, marketplaces, business directories, and CRM systems.

We are preparing to launch Techception as a powerful SaaS platform and are seeking a founding Chief Operating Officer (COO) who will play a critical role in building, launching, and scaling the company from the ground up.

Role Overview

The Chief Operating Officer (COO) will be a key member of Techception’s founding leadership team and will work closely with the CEO to transform the company’s vision into a fully operational and scalable SaaS business.

This role is ideal for a highly driven leader who thrives in startup environments and has the ability to build systems, teams, and operational frameworks that support rapid growth. The COO will be responsible for launching the platform, establishing operational structures, building teams, and driving the company toward long-term scale and profitability.

The ideal candidate is a builder, operator, and strategic thinker who is comfortable taking ownership of the day-to-day operations of a growing SaaS company.

Key Responsibilities

Company Launch & Operational Setup

• Lead the operational launch of the Techception SaaS platform.

• Build the internal structure, processes, and workflows required to operate and scale the business.

• Establish operational systems across product, marketing, sales, and customer success.

Business Strategy & Execution

• Work closely with the CEO to execute the company’s strategic vision.

• Translate high-level business goals into actionable operational plans.

• Develop key performance indicators (KPIs) to measure growth and operational success.

Team Building & Leadership

• Recruit, build, and manage core teams including product, marketing, sales, support, and operations.

• Create a strong organizational culture focused on performance, accountability, and innovation.

• Mentor and develop leadership within the organization.

SaaS Growth & Revenue Operations

• Oversee SaaS business operations including sales pipelines, onboarding, customer success, and retention.

• Implement scalable revenue operations and customer acquisition strategies.

• Work closely with marketing and sales teams to optimize customer growth.

Systems & Process Optimization

• Implement scalable processes, tools, and automation to improve operational efficiency.

• Ensure cross-department collaboration and effective communication across teams.

Investor & Growth Strategy

• Assist in preparing Techception for capital raising and strategic partnerships.

• Contribute to financial planning, growth projections, and expansion strategies.

Required Qualifications

• 7+ years of leadership experience, preferably in SaaS, technology startups, or high-growth companies.

• Proven experience building or scaling a technology platform or SaaS company.

• Strong understanding of startup operations, SaaS business models, and growth strategies.

• Demonstrated ability to build teams and operational systems from the ground up.

• Strong leadership, communication, and strategic planning skills.

• Entrepreneurial mindset with the ability to thrive in a fast-paced startup environment.

Ideal Candidate Profile

The ideal COO for Techception is someone who:

• Thinks like a founder and builder rather than a traditional corporate executive.

• Has experience launching or scaling SaaS products.

• Is comfortable building systems and teams from scratch.

• Can lead both strategy and execution.

• Is motivated by long-term value creation and equity participation.

Compensation Structure

This is a founding executive role, and compensation will be structured to reward long-term growth and value creation.

Compensation may include:

• Equity / Ownership Shares in Techception

• Performance-Based Bonuses

• Profit Participation

• Executive Incentive Plans

• Competitive executive compensation as the company scales

This role offers the opportunity to become a foundational leader in a high-growth SaaS company.

Why Join Techception

• Founding leadership opportunity in a SaaS platform with global potential

• Significant equity participation and long-term upside

• Opportunity to build and scale a technology company from the ground up

• Work directly with the founder and executive leadership

• Be part of a company shaping the future of business technology